Shipping Policy

Processing Time
All orders are processed on a first come first served basis, usually within 3-5 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipping may be delayed. We will notify you via email if there are any significant delays in shipping your order.

Shipping Methods
We offer several shipping options to meet your needs:

• Standard Shipping: 5-7 business days

• Expedited Shipping: 2-3 business days

• Express Shipping: 1-2 business days

Shipping rates are calculated at checkout based on your location and the selected shipping method.

International Shipping
We currently offer international shipping to select countries. Delivery times may vary depending on your location and customs processing. Please note that you are responsible for any customs duties or taxes that may apply upon arrival in your country.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier’s site.

Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at info@COTU.store within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy [insert link to Returns Policy].

Contact Us
If you have any questions about our shipping policy or your order, please reach out to our customer service team at info@COTU.store. We're here to help!

Thank you for shopping with us!