Privacy Policy

Latest Update: 9/26/2024

At Citizen of the Universe, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

  • Non-Personal Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, and pages visited. This information helps us improve our site and services.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and handling.

  • Customer Service: To communicate with you regarding your orders, respond to inquiries, and provide support.

  • Marketing: With your consent, we may send you promotional emails about new products, special offers, and our philanthropic initiatives. You can opt out at any time.

  • Website Improvement: To analyze trends and enhance your shopping experience by improving our website and services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies) will only have access to your information to perform their functions.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We take the security of your information seriously and implement reasonable security measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate information.

  • Request the deletion of your personal information, subject to certain exceptions.

  • Withdraw your consent to our processing of your information at any time.

To exercise any of these rights, please contact us at info@COTU.store.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences and improve site functionality. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of the website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date at the top. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Citizen of the Universe
info@COTU.store

Thank you for being a valued part of our community!